CRM · Customers & Pipeline
A CRM that sees the whole store — with Lia surfacing who to follow up and drafting the next message.
CRM unifies every customer's orders, conversations, and history into one record — connected to your catalog, chat, and marketing. Lia flags who to follow up with and drafts the next message, so nothing falls through the cracks.
One record: orders, conversations, history
Connected to catalog, chat, and marketing
Lia surfaces follow-ups + drafts messages
Segments that drive automations
Part of one brain
Your CRM isn't a separate silo — it's fed by every conversation in Chat and every order in your catalog, and it feeds every flow in Automations.
Related
30-minute walkthrough. We connect your Shopify and show you CRM live — alongside the rest of the platform.
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