Automations
Messages, reminders and handoffs between colleagues start on their own when something happens: an order, a new contact, a stalled deal, a birthday.
What triggers them
More than 30 events, from every part of the platform, not just from email.
Orders
A new, shipped or refunded order, a payment received, a checkout left halfway.
Contacts
A new contact, a label, entering a segment, becoming a customer.
Sales
A new deal or one stuck for too many days, a quote accepted or declined, a form submitted.
Chat, products and dates
An incoming message, a price drop, low stock, a birthday, a fixed time.
What they do
A flow can send messages, update the CRM and alert the right people.
Messages
Email, WhatsApp with buttons and SMS, even in the same flow.
CRM work
Creates deals and tasks, assigns the contact to a salesperson, adds labels.
Discount codes
Creates a unique Shopify discount code for each customer.
An AI step
The AI reads the contact's data and decides or writes for you.
How you build them
You build a flow on a canvas, without writing code.
Branches and waits
If they open the email do one thing, if they don't reply do another. Waits from a few minutes to months.
A/B tests
Test two versions of a message and the flow keeps the better one on its own.
Preview on a real contact
See the path one of your contacts would take, without sending anything.
Versions
Every change is saved, and you can go back whenever you want.
Ready-made templates
Dozens of flows already set up: pick one, adapt the copy, switch it on.
If you sell online
Abandoned checkout, welcome, first purchase, repeat purchase, win-back, cash-on-delivery confirmation on WhatsApp.
If you capture leads
Welcome for new contacts, sales sequence, fast follow-up when a lead comes in, quote follow-up.
Lia
Lia works inside automations: it creates and edits flows for you.
Builds and tests
Ask for a flow, it prepares it, tests it on a contact and switches it on when you say yes.
Keeps an eye on flows
Tells you which ones got stuck and why, and restarts them.
What they bring in
For every flow and every message: sales, conversions and deliveries, compared with the period before.
Attributed sales
Every order counts once, for the last message that brought it.
Run history
See who went through a flow and where they stopped.
Part of one brain
Automations use the same catalog, CRM and chat data: a flow can start from a price drop, an order or a message, not just an opened email.
Related
20-minute demo: we build your first flow together on your use case.
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