Uptonica

CRM · Ecommerce

The ecommerce CRM that knows every order and every chat.

Connect your Shopify store: each buyer becomes a contact, with orders, conversations and consents in one record.

The whole customer, in one record.

Shopify orders, website chat, WhatsApp and email land on the same contact. You see what they bought, how much they spent and what they asked, without opening five tools.

Groups by what customers do.

Build groups from orders: how many they placed, how much they spent, when they last bought. Customers who haven't ordered in a while are grouped for you, ready for a win-back.

Email and WhatsApp campaigns to those groups.

Send a campaign to one group by email or WhatsApp, with consent checked for each channel. Results come back on the contact.

The AI answers, the CRM remembers.

When the assistant replies to a customer, the conversation stays on their record. Your team picks up with the full history in front of them.

Coming from Klaviyo?

Import your contacts from Klaviyo and keep working on the same customers, with orders and conversations in one place.

Questions

What is an ecommerce CRM?

A CRM for an online store keeps each customer's orders, conversations and consents in one record, so you can see who buys what and talk to them at the right moment.

Does it work with Shopify?

Yes. Connect your store and orders arrive on their own: each buyer becomes a contact, with orders, total spent and the date of the last purchase.

Can I move from Klaviyo?

Yes. You import contacts from Klaviyo and keep working on the same customers in Uptonica.

How much does it cost?

The CRM is included in every plan on the website, from €59 a month (€49 billed annually), and you can try it free for 7 days.

Not selling online? See the CRM for every business.

Related

See your customers with their orders.

Connect your store and your contacts fill up with real orders. Free for 7 days.

Try it free for 7 days