Uptonica

Chat · Chatbot

E-commerce chatbot, on WhatsApp and on your site.

It answers customers with your catalog, your orders and your rules. What it can't answer goes to your team, with a summary.

Everyday questions, without keeping anyone waiting.

Prices, stock, sizes, where an order is: it answers right away, with your store's up-to-date data. On returns and shipping it follows the rules you give it, and on WhatsApp it replies in the customer's language.

Not just answers: sales.

In your website chat it shows product cards and adds to cart, on Shopify and WooCommerce. Anyone who writes on WhatsApp becomes a contact in the CRM straight away, and the dashboard shows how many sales come from conversations.

When it's needed, it hands over to a person.

If it can't answer or the customer is unhappy, the conversation goes to your team with a summary. If nobody replies within about 10 minutes, you get an alert.

WhatsApp at Meta's cost.

You pay for messages directly to Meta, with no markup from us. The AI that replies is included in your plan (it uses credits).

Related

Watch it answer your real customers.

A 20-minute demo: we connect one of your channels and show you the chatbot at work.

Book a demo