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Keplero answers customers. Uptonica answers, and puts the rest of the work around it.Chat, WhatsApp, phone, catalog, contacts and campaigns in one place, with the same AI.
| Uptonica | Keplero | |
|---|---|---|
| What you are buying | A single platform: phone, chat, WhatsApp, CRM, bookings, catalog and campaigns on the same data | An AI assistant for customer service: "Keplero answers customers on your website, WhatsApp and phone, 24/7", in their words |
| How you get in | €166 + VAT per month on annual billing, €199 on monthly | Chat: Starter €125 + VAT per month on annual billing, with 500 conversations and 1 operator. Pro €208, Premium €291 |
| Channels | Phone, on-site chat, WhatsApp, Instagram, Messenger, Telegram and email in one inbox | WhatsApp, Messenger, Instagram, website and email, plus the "Centralino AI" for the phone |
| The store | The same AI writes the product sheets and sends them back to your store: Shopify, WooCommerce, PrestaShop or Magento (Adobe Commerce) | "Integration with Shopify, WooCommerce and PrestaShop", "Knowledge of all products" and "Retrieval of order status information", in their words. Writing product sheets does not appear in the price list |
| Campaigns | Campaigns and automations in every plan | "Automations on Whatsapp and marketing campaigns" from the Premium plan, in their words |
| WhatsApp messages | You pay Meta at cost, outside the credits | "All Meta rates excluded", in their words |
| How you try it | 7 day free trial, or a 20 minute guided demo | "Book a demo" or "Start now". The site has a number to try the voice assistant |
Read on keplero.ai/pricing and uptonica.com/pricing on 15 October 2026; quotes translated from their Italian page. Prices are for annual billing and the chat part: their page shows the quarterly prices and those of the Centralino AI only on click. Our prices are ex VAT, like theirs. Both change, so check both before you decide.
Keplero answers customers on your website, WhatsApp and phone, and hands requests that need a person to the team. It looks up products and orders, and on WhatsApp it also runs campaigns.
Uptonica puts the answer inside the rest of the work: the same CRM and the same calendar for every channel, the product sheets written by the AI and the campaigns that start from there.
Phone, chat, WhatsApp, CRM, bookings and catalog in one place, on the same data.
Descriptions, attributes and translations for your product sheets, in bulk across all products, and you approve.
18,000 AI credits a month on Starter, spent wherever you need them that month: calls, chat replies, product sheets, email.
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Honest take
If what you mainly need is an assistant that answers customers, already built for online stores, hotels and practices, Keplero is built for exactly that, and says it was chosen by "Over 700 Italian companies". For many businesses it is simply the right tool.
The AI-written catalog, the CRM that remembers every customer and bookings in a single calendar are the work we do.
Yes. Keep Keplero for answers and let Uptonica work on catalog, contacts and campaigns.
You can do it yourself, with a 7 day trial. If you prefer, we do it for you through a guided start called Tonic Sprint: on Starter it is bought separately, and the larger plans include more of it.
Yours, and you can export it. Monthly stops when you stop. On annual our pricing page offers 30 days to get your money back; ask us to put the exit terms in writing before you sign, as you should with anyone.
20 minute demo: we connect one of your channels and show you the AI answering your customers.