Uptonica

Reviews

What customers say about Uptonica.

Online stores and restaurants that use it every day, in their own words. And two case studies with the numbers.

The results, measured

Multi-brand fashion

+302.3%

Clicks from Google Shopping, March-July 2026 vs the same months of 2025

A catalog that Google could finally read →

Air conditioning

from 4% to 52%

Share of foreign revenue, May-August 2026 vs the same months of 2025

An Italian store that started selling in German →

Online stores

Used as a replacement for Klaviyo

Used as a replacement for Klaviyo, CoverManager and several applications, from the CRM to managing ad campaigns and reservations. Perhaps the first real step toward an omnichannel approach.

Nicola Massari

Iginio Massari

Translated from Italian

Great work on enriching the product catalog

We chose Uptonica to improve and enrich our product catalog with artificial intelligence, and I have to say we are very satisfied.

We had quite a few product pages with incomplete descriptions and information to fix. Thanks to Uptonica we made the catalog much more complete and organized, saving a lot of manual work.

Thanks also to the team, always available to support us and to customize the system to our needs.

For anyone running an e-commerce store with many products, it is definitely a very useful solution. Recommended!

Francesco Cancellario

E-commerce

Translated from Italian

Super positive experience with Uptonica

Super positive experience with Uptonica.

The whole technical team proved competent, fast and helpful, especially in handling the integrations and customizations we needed.

I am very satisfied with both the service and the support I received. A serious, well-prepared team.

Absolutely recommended!

Enrico Pescatore

E-commerce

Translated from Italian

Restaurants and pizzerias

Super positive experience

I adopted the WhatsApp and phone assistant for my pizzeria.

Top experience, I solved all the problems with the countless calls and WhatsApp messages coming in.

I absolutely recommend it.

Raffaele Luciani

Pizzeria

Translated from Italian

Adopted the voice assistant in my restaurant

Adopted the voice assistant in my restaurant!

Spectacular, finally nobody on my staff has to spend hours and hours answering calls.

Absolutely recommended!

Giuseppina

Restaurant

Translated from Italian

A really positive experience

Handling all customer requests on WhatsApp for our restaurant was becoming complicated, especially at peak times.

Thanks to Uptonica we were able to automate most of our WhatsApp customer service with artificial intelligence. Now customers get quick answers about reservations, opening hours, menu and other information, without waiting for someone on staff to be free.

The Uptonica team was also always present and available, both in the initial setup and in the support afterwards. Absolutely recommended!

Francesca

Restaurant

Translated from Italian

WhatsApp requests, automated

In our restaurant WhatsApp is used a lot by customers, and during service it wasn't easy to answer everyone. With Uptonica we automated a good part of the requests and you can feel the difference. The team helped us set everything up according to our needs. Very satisfied.

Cleofe Borrillo

Restaurant

Translated from Italian

Useful for businesses

Exceptional! Bringing content, advertising and customer management together in a single platform. The assistant is an interesting idea for simplifying repetitive tasks and spending more time with customers. A project that aims to make artificial intelligence actually useful to businesses.

Pasquale Ruberto

Restaurant

Translated from Italian

Very useful and highly recommended

Very useful and highly recommended for supporting everyday marketing activities, optimizing and simplifying them.

Roberta C.

Restaurant

Translated from Italian

An unexpected service

What can I say, an unexpected and extremely functional service. I tested the trial version and it completely won me over. I'll switch to the annual plan right away and I don't think I'll ever go back.

Aimone

Restaurant

Translated from Italian

Sales

Finally, software that just works

Uptonica is my daily business tool and, honestly, a real game changer. AI phone assistant, WhatsApp and CRM in one app, everything connected and easy to handle. On the laptop just as well as on the go on the iPhone.

No frills, no long learning curve: you get started and it works.

Kathy

Sales

Translated from German

Where these reviews come from

Customers who use Uptonica wrote them on Trustpilot, and we reproduce them here with their consent. We fixed typos and, in a few cases, shortened the text. You can find all of them, in full, including the upcoming ones, on our profile.

Read all reviews on Trustpilot →

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