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fonio answers the phone. Uptonica answers everywhere, and remembers everything in the CRM.Phone, on-site chat, WhatsApp, bookings and contacts in one place, with the same AI.
| Uptonica | fonio | |
|---|---|---|
| What you are buying | A single platform: phone, chat, WhatsApp, CRM, bookings and campaigns on the same data | Three products with separate price lists: AI phone assistant, WhatsApp chatbot and website chatbot |
| How you get in | €166 per month on annual billing, €199 on monthly. Phone uses the plan's credits | Phone assistant, Solo plan, €99 per month on annual billing, €119 on monthly, with 1,000 minutes. WhatsApp chatbot €58 and website chatbot €42 on the Solo plan, on annual billing |
| Phone | The number costs 1,000 credits a month, AI calls 30 credits per minute. Starter has 18,000 credits a month for all the AI | Solo plan: 1,000 minutes a month, one call at a time. Team plan: 3,600 minutes and 3 simultaneous calls, €299 per month on annual billing |
| Channels | Phone, on-site chat, WhatsApp, Instagram, Messenger, Telegram and email in one inbox | Phone, WhatsApp and website chat, each with its own plan. The email assistant is "Coming soon", in their words |
| Bookings | Tables and appointments in a single calendar, from phone, chat and website | "Connect your calendar directly to fonio. The AI assistant checks availability, accepts appointments and schedules them automatically", in their words |
| After the call | Every call creates or updates the contact in the CRM, with the transcript of calls handled by the AI | On the price list "Contacts included": 1,000 on the Solo plan, 3,000 on the Team plan |
| How you try it | 7 day free trial, or a 20 minute guided demo. On annual billing, refund within 30 days | "30 days satisfied or your money back", in their words |
Read on fonio.ai/it/prezzi and uptonica.com/pricing on 15 October 2026; quotes translated from their Italian page. fonio's prices are "Net prices, VAT excluded", like ours. Both change, so check both before you decide.
fonio does one thing well: answering. On the phone, on WhatsApp and in the website chat, in many languages and with many voices.
Uptonica puts the answer inside the rest of the work: the same CRM and the same calendar for phone, chat and WhatsApp, and the campaigns that start from there.
Phone, chat, WhatsApp, CRM and bookings in one place. With fonio, phone, WhatsApp and website chat are three different plans.
Every call lands in the CRM, and on the next call the assistant already knows who it is.
18,000 AI credits a month on Starter, spent wherever you need them that month: calls, chat replies, email.
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Honest take
If the phone is your main channel and you get a lot of calls, fonio goes deeper than we do: more than 120 voices and 60 languages, simultaneous calls and bundles of included minutes. On the phone we only speak Italian today, with Italian numbers, and we do not hand a call over to a person while it is in progress. For many practices and businesses fonio is simply the right tool.
It answers well, on every channel. Putting all channels on the same contacts, the same calendar and the same campaigns is the work we do.
Yes. Keep fonio on the phone and let Uptonica work on chat, WhatsApp, contacts and campaigns.
You can do it yourself, with a 7 day trial. If you prefer, we do it for you through a guided start called Tonic Sprint: on Starter it is bought separately, and the larger plans include more of it.
Yours, and you can export it. Monthly stops when you stop. On annual our pricing page offers 30 days to get your money back; ask us to put the exit terms in writing before you sign, as you should with anyone.
20 minute demo: we set up the assistant with your information and you call it live.